'Its criterion for adding new features is whether its users want them, not whether they're profitable. "What people like is what we don't do," explains [CEO Jim] Buckmaster, citing corporate banner ads, e-mail come-ons, and commercialization of any kind.' The articles also estimates that Craigslist makes in excess of $15M in profits on $20M in revenue, and quotes StubHub founder Eric Baker, who "conservatively estimates [Craigslist] could have had revenues of $550 million this year."