Mental model of my mental model
I picked up the phrase "mental model" from User Interface Design for Programmers by Joel Spolsky, but Joel never really talked about how to determine what a user's mental model actually is.
Now, I have a strategy.
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I picked up the phrase "mental model" from User Interface Design for Programmers by Joel Spolsky, but Joel never really talked about how to determine what a user's mental model actually is.
Now, I have a strategy.
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