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Two Comcast videos: which one better describes the brand?

Is it the Comcast commerical or the user-created one? This is a perfect illustration of why money should often be spent on improving customer experience rather than marketing.

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Hi, I'm Kareem Mayan. I co-founded Education Revolution.

I am a big media refugee.

I advise WorldBlu, helping them build democratic companies.

I moderate a council for Creative Good.

And, I helped bring Barcamp, a technology un-conference, to LA, which is where I live.

More about me.

Opinions stated here are mine alone.

Contact: blog -at- reemer


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